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Granite Peaks Gastroenterology is seeking a Full-Time PBX Operator for our busy Sandy location. Our office is growing and we are looking for a professional and motivated individual to join our team. We believe in compassionate care and impeccable service. We take pride in treating everyone with kindness, honesty and respect. We are looking for someone in alignment with our values that can support our growing team.

The PBX Operator is responsible for efficient coordination for all incoming telephone traffic by screening calls and directing telephone traffic to the appropriate personnel. The phone operator is responsible for inbound faxes, scanning/filing, patient/clinic voicemails and other duties as assigned.

The PBX Operator will provide a professional and pleasant representation of Granite Peaks’ standards of conduct.

PBX Operator Responsibilities Include (but are not limited to):

Answers high volume multi-line phone system, directing the communication flow and or handling messages for physician and other clinical staff.

Monitor on-line inbound faxes and disperse them to the appropriate location.

Complete incoming scanning and filing daily.

Address patient and clinic voicemails in a timely manner.

Perform other related duties as directed or assigned

Performance Requirements

Knowledge:

Knowledge of a multi-line phone system.
Knowledge of clinic policies and procedures.
Knowledge of grammar, spelling, and punctuation to communicate effectively.
Knowledge of medical office protocols.
Skills:

Skill in using office equipment and handling paperwork/filing adequately.
Skill in handling incoming phone calls appropriately.
Skill in written and verbal communication.
Medical Office Phone Operator Experience Required.
Abilities:

Ability to work effectively as a team member with physicians and other staff.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Ability to work quickly and efficiently in a fast-paced specialty clinic.
Ability to sit for long periods of time.
Job Type: Full-time

Pay: $12.00 – $14.00 per hour

Benefits:

Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

High school or equivalent (Preferred)
Experience:

Medical office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Work Location:

One location

Typical start time:

8AM

Typical end time:

5PM

This Company Describes Its Culture as:

Detail-oriented — quality and precision-focused
Outcome-oriented — results-focused with strong performance culture
People-oriented — supportive and fairness-focused
Team-oriented — cooperative and collaborative

Benefit Conditions:

Waiting period may apply
Work Remotely:

No

COVID-19 Precaution(s):

Remote interview process
Personal protective equipment provided or required
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place

Click to apply on Indeed

Granite Peaks Gastroenterology is a busy and fast-paced GI provider with clinics located in Sandy and Lehi, Utah. We believe in compassion care and exceptional service and our clinic is very patient-focused. We have an exceptional physician group that serves our patient population. We are looking for a Revenue Cycle Manager (RCM) to support our growing and dynamic team.

The RCM Manager position is responsible to manage and track the productivity of the account team and to ensure that billing and collection activities are timely and accurate. The position supports the company’s objective of efficiently and effectively providing management, oversight and assurance that clients’ cash collections, adjustments and accounts receivable balances are accurate and meet client benchmarks and expectations. In addition, the RCM manager will review daily, weekly and monthly reports, analyze outcomes, identify trends, and ensure timely and proactive communication to clients.

POSITION QUALIFICATIONS:

A. Certification through a Professional Coding and Auditing Program, such as AAPC (American Academy of Professional Coders)

B. Minimum of three years management experience in a medical billing

C. Minimum five years in medical practice billing, coding and collections

D. Advanced working knowledge of billing operations, including charges, coding, payment, insurance claims and appeals, scheduling, and switchboard

E. Advanced and current knowledge of CPT, HCPCS and ICD-10 coding

F. Current working knowledge of Fair Collection laws

G. Working knowledge of methods, procedures, regulations and guidelines in patient billing

H. Current knowledge of insurance payer coding and reimbursement guidelines

I. Working knowledge and experience in health information system management, including billing and medical record applications

J. Ability to identify, initiate, implement and manage business practices, policies and processes

K. Proficient organizational skills, attention to detail and accuracy

L. Demonstrated ability to establish and maintain effective working relationships with internal and external parties

M. Ability to exercise initiative, problem-solving and decision making

N. Excellent interpersonal and communication skills

O. Demonstrated customer service oriented attitude/behavior

BASIC FUNCTIONS:

A. Oversees the day-to-day operations of the organizations RCM inclduing payer and facility credentialing.

B. Conducts, recommends, and educates on all coding of services rendered

C. Participates and works with other Managers and Supervisors in developing good working relationships and processes throughout the organization.

SCOPE:

A. Manages, directs and/or coordinates the billing operations of the RCM operations

B. Supervises all billing personnel

C. Collaborates with Administration, Management, Physicians and Extenders to effect good operations

D. Operates within financial policies, procedures and budget with effective use of resources

E. Ensures compliance in federal, state and other regulations including corporate, compliance, licensure, safety and security as relates to general office operations

ESSENTIAL POSITION RESPONSIBILITIES:

A. Provides guidance and direction to billing personnel

B. Performs selection, orientation, discipline, evaluation, and dismissal of billing department personnel

C. Prepares staff schedules and ensures adequate staffing to meet demands of the department

D. Keeps department staff appraised of operations; conducts weekly and monthly department meetings

E. Prepares, implements and manages existing and new departmental processes and procedures

F. Performs coding of services, procedures and diagnoses of services rendered by providers and departments

G. Reviews chart documentation for correct coding and missed revenue opportunities

H. Communicates and educates providers, administration, managers and staff on coding and documentation guidelines, rules and regulations

I. Assists with denials and appeals from insurance payers due to coding issues

J. Assists with charge entry, patient demographics, registration, collections and other insurance/billing functions

K. Oversees patient account collection processes and assists collector in processes

L. Conducts new employee orientation and periodic training updates

M. Maintains facilities, space and equipment to ensure a comfortable and safe working environment

N. Participates with Administration, Physicians and Managers/Supervisors in identifying new processes, procedures and services

O. Attends and participates in management meetings, physician meetings upon request, and continuing education

P. Demonstrates and promotes a positive patient/customer service attitude

Q. Performs other tasks as assigned

R. NEXT GEN EPM and EHR experience preferred

S. Responsible for all payer and facility credentialing process for the organizations and its providers.

Job Type: Full-time

Pay: Up to $80,000/year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Revenue cycle management: 3 years (Required)
• Medical Billing: 6 years (Required)

License/Certification:

• Certified Professional Coder (Required)
• Certified Professional Medical Auditor (Preferred)

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Company’s website:

• www.granitepeaksgi.com

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Click to apply on Indeed

Granite Peaks Gastroenterology/Endoscopy is seeking a permanent part time nurse (3 days a week) for our Sandy Endoscopy Center. Our office is growing and we are looking for a professional and motivated individual to join our team.

We believe in compassionate care and impeccable service. We take pride in treating everyone with kindness, honesty and respect. We are looking for someone in alignment with our values that can support our growing team.

Endoscopy RN responsibilities include (but are not limited to):

• Coordinate and supervise patient care reflecting the needs of the patients, families, and the facility.
• Give care, showing flexibility with rules and regulations, as indicated by the patient’s needs.
• Make decisions reflecting knowledge of facts, knowledge of disease/surgical conditions, care required, and good judgment.
• Performance indicates knowledge in all areas of patient and family services specific to outpatient/ambulatory care, equipment safety, conscious sedation, and procedures.
• Utilize personal initiative, maintain a steady level of productivity, function as a self-starter, and a compatible and supportive team player.
• Communicate appropriately and clearly to the Center Director and Director of Nursing.
• Maintain a good working knowledge of medications commonly used in the procedural setting, BLS and ACLS for full time and part time employees. Registered Nurses will have 3 months to obtain ACLS certification.
• Have knowledge of IV insertion skills and the fluids used, to include antibiotics given.
• Demonstrate the ability to perform a head-to-toe assessment of a patient and reassess as needed.
• Have the ability to assess and reassess pain, utilize appropriate pain management techniques, and educate the patient/family.
• Perform all aspects of care (pre-operatively, intra-operatively, and post-operatively) in an environment optimizing patient safety and reducing the likelihood of medical/healthcare errors.
• Be able to formulate an individualized plan of care for each patient.
• Possess knowledge of cardiac monitoring and identifying dysrhythmias.
• For assisting the physician during procedures, the candidate must be able to:
• Make use of a working knowledge of scopes and care.
• Label specimens correctly.
• Assist in transport of patient to recovery.
• Communicate patient information to the recovery RN.
• Treat family and patients with respect and dignity.
• Carry out medical and procedural aseptic techniques and universal precautions.
• Meet current documentation standards and policies and complete these items during each workday.
• Complete annual educational requirements.
• Actively participate in Quality Management as directed.
• NO CALL REQUIREMENT, NO WEEKENDS, DAY SHIFT

Education : Graduate of an accredited school of nursing, Associate Degree in nursing required. Able to read and communicate in English. BLS and ACLS.

Experience: One to three years of nursing practice, preferably in a peri-operative setting, or in an Operating Room.

Licensure: RN Licensed by the State of Utah Special Training: Must have training or self-paced instruction in information management, and be able to utilize computers and various software programs

Job Type: Part-time

Pay: $24.00 – $30.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Nursing: 2 years (Required)

License/Certification:

• BLS and ACLS Certification (Required)
• RN (Required)

Company’s website:

• www.granitepeaksgi.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Click to apply on Indeed

Full Job Description