Privacy policy

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

  1. What personal information do we collect?
    • Information you provide. We receive and store information you enter. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing the application for you, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in. Please see the ?opt-in/opt-out? selection in Section 4 of this policy.
    • Cookies. Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the ?help? button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
    • Other information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site. During some visits to our website we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
    • Information from other sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
    • When setting up your patient account and making online payment arrangements with you, we collect such information as your name, email address, phone number, insurance carrier and number, credit card number, expiration date, and security code, mailing and/or billing address, etc. This information is collected for the sole purpose of rendering services to you and completing payment arrangements, and is only shared with direct fulfillment partners (such as bank and credit card partners, insurance companies, and collection agencies). It is never shared, sold, or otherwise distributed to third parties not directly associated with our rendering services to you or making payment arrangements with you.
  2. How do we use your information?
    • Authentication, customization, and information access. We use account information such as usernames and passwords to authenticate you when accessing the system. This information is used securely and ensures that only you can access your account.
    • Law enforcement. If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  3. How do we protect the security of your information?
    • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
    • We use encryption to protect your information contained in our customer list.
    • We use a firewall to protect against unlawful intrusion.
    • We limit access to your information on a ?need to know? basis.
    • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
    • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
    • No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
    • Third-Party Service Providers: In addition to our own employees, we sometimes contract with other companies and individuals to perform functions on our behalf. Examples include analyzing data and date processing, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, maintaining our computer equipment and software, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for any other purpose.
  4. Opt-out
    It is your choice whether to receive emails or special offers from us or others. All communication from us will contain a one-step opt-out mechanism. You may also manage communication preferences from within your account profile.
  5. Children
    We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.
  6. Other Websites
    Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org).
  7. Contact Us
    If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact us at privacy@granitepeaksgi.com. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page.
  8. Forms of Acceptable Online Payments
    We accept Visa, Mastercard, American Express, and Discover. If you'd rather mail in your payment, we accept personal checks, cashiers checks, and money orders.
  9. Returned Checks
    If you pay us with a check, and that check is dishonored, we will charge you a returned check service fee and assess you for all costs of collection.
  10. Bottom line privacy policy
    All information you provide us or that we obtain from you is confidential. Your information will not be given away, sold, or shared except in pursuit of providing our services to you. Information about our customers is an important part of our business, and we are not in the business of selling it to others.
  11. If we contact you
    We may contact you regarding the services you have asked us to provide you, either by phone or through email. It is important that the information you provide us through this website is complete and accurate, so we can contact you. If you wish to verify that the call or email truly originates from us, we ask that you simply call us back at 801-619-9000.